L&C; — LEADERSHIP & CULTURE Scott Gillespie L&C; — LEADERSHIP & CULTURE Scott Gillespie

The Player-Coach Trap: Why Stepping onto the Field Destroys Your Enterprise Value

You wake up at five in the morning, check your phone, and immediately spot three client emergencies that require your direct intervention. By eight o'clock, you are on the phone reassuring a key client because your lead account manager dropped the ball. By noon, you are writing technical proposals, jumping into production, or personally fixing a service delivery mistake that should have been handled two management layers below you. You tell yourself this is what leadership looks like. You convince yourself that staying close to the work guarantees quality, preserves client relationships, and protects your margin. That self-delusion is actively destroying the valuation of your company.

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