Why Most Owners Underpay Stars and Overpay Underperformers

You sit in your office reviewing the upcoming payroll run. You look at the roster and see the name of your absolute best technician. This individual handles your most demanding clients, never complains about the schedule, and consistently delivers flawless execution. Then you look further down the spreadsheet and see the name of a mediocre employee who constantly shows up late, requires endless supervision, and routinely damages equipment. You realize, with a sudden sickening feeling, that the hourly pay gap between these two completely different individuals sits at a mere two dollars. You believe you treat everyone fairly. In reality, you actively insult your elite talent while heavily subsidizing total incompetence. You must fix the severe crisis of employee pay equity small business high performers face before your top producers walk out the door forever.