How to Structure a Commission Plan That Motivates Without Creating Chaos

You look at your sales tracking board and see a massive new contract. Your lead representative just closed a deal that will supposedly double your revenue for the month. You feel a brief moment of intense relief. Then you actually look closely at the details of the agreement. The salesperson promised an incredibly tight, entirely unreasonable deadline. They included specialized services your operational team rarely performs. They gave the client a massive twenty percent discount just to secure the signature today. You feel a sudden surge of anger toward your employee. You call them into your office and berate them for their total lack of operational awareness.